Monastery of Santa Catalina
Tickets

LEGAL

Complaints book

Under the Peruvian Consumer Protection Code (Law N° 29571)

This form is the digital complaints book of the Monastery of Santa Catalina. The monastery will respond to your claim within a maximum of 30 business days from the date of receipt.

1. Consumer identification

2. Identification of the goods or service

S/

3. Details of the complaint

4. Acceptance and submission

You will receive a copy of your sheet by email with a tracking number.

Consumer ombudsman

INDECOPI

If you feel your claim has not been handled satisfactorily, you may contact INDECOPI (Peru's consumer-protection authority):

0800-4-4040

www.indecopi.gob.pe →